Created: 23 August 2024

1. Introduction

Welcome to Fenix Tee! These terms and conditions outline the rules and regulations for the use of our website, located at fenixtee.com. By accessing this website and utilizing the Razorpay payment gateway, you agree to comply with these terms and conditions. Do not continue to use Fenix Tee if you do not agree to all of the terms and conditions stated on this page.

2. Payment Processing

By making a payment through online, you agree to provide accurate and complete payment information. You authorize Fenix Tee to securely transmit your payment details to Razorpay for transaction processing.

3. Payment Security

Razorpay employs industry-standard security measures to ensure the confidentiality and integrity of your payment information. However, Fenix Tee shall not be held liable for any unauthorized access to or misuse of your payment information that occurs outside of our control.

5. Refunds and Returns

Refunds for cancelled orders or returned merchandise shall be processed in accordance with Fenix Tee’s refund policy. Any refunds initiated through the Razorpay payment gateway will be subject to Razorpay’s refund policies and processing times.

6. Dispute Resolution

In the event of any disputes regarding payments made through the Razorpay payment gateway, Fenix Tee and the user agree to resolve the matter in accordance with Razorpay’s dispute resolution procedures.

7. Limitation of Liability

Fenix Tee shall not be liable for any losses, damages, or liabilities arising out of or in connection with your use of the Razorpay payment gateway, including but not limited to errors in transaction processing, unauthorized access to payment information, or delays in payment processing.

8. Modification of Terms

Fenix Tee reserves the right to modify these terms and conditions for Razorpay payment integration at any time without prior notice. Your continued use of the Razorpay payment gateway following any such modifications constitutes your acceptance of the revised terms.

9. Governing Law & Jurisdiction

These terms and conditions for Razorpay payment integration shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in India.

10. Shipping Policy

Processing Time:

Orders are processed within 2-3 business days. Orders are not shipped or delivered on holidays.

Shipping Methods and Delivery Time:

Standard Shipping: 5-10 business days

Shipping Costs:

Shipping is free for all orders.


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